Reverse Engineering the Customer Experience - 2020

April 23, 2019

Digital has transformed the experience battlefront. This guidebook discusses how your enterprise can reverse engineer the customer experience to win customers in this new era.

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Metadata & Taxonomy Are the Menus for Your DAM Restaurant
Metadata & Taxonomy Are the Menus for Your DAM Restaurant

The key to be a content hub, rather than a parking lot of content, is the use of metadata and taxonomy. Wha...

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On-Demand Webinar: How a Change Agent Transformed Digital Asset Management within CVS Health
On-Demand Webinar: How a Change Agent Transformed Digital Asset Management within CVS Health

Laura Patterson, 3X Digital Asset Management architect, describes her 8-year transformation at CVS Health. ...

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